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Santa Cruz Heckler SL Carbon C SRAM GX AXS Eagle 12 Speed MX Electric Full Suspension Enduro Mountain Bike in Silver
Santa Cruz Heckler SL Carbon C SRAM GX AXS Eagle 12 Speed MX Electric Full Suspension Enduro Mountain Bike in Silver
Santa Cruz

Santa Cruz Heckler SL Carbon C SRAM GX AXS Eagle 12 Speed MX Electric Full Suspension Enduro Mountain Bike in Silver

£5,600.00 £8,799.00 36% off
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Hassle Free Returns

COVID-19 Impact on returns

Due to the need to quarantine returns for 72 hours and reduced staffing levels as a result of social distancing requirements, it is currently taking longer than usual to process returns. Please allow 5 working days for your return to be processed and any exchanges or refunds to be arranged.

We apologise for any inconvenience and will endeavour to process returns as quickly as possible.

We want you to be delighted with your purchase and we realise that with many products, such as clothing and footwear, it is not always possible to be completely sure that the fit or other features of the product are exactly what you want, no matter how comprehensive the information is on the website.

For this reason we are pleased to offer a refund or exchange of your purchase (at your discretion), provided the item is returned unused, in its original condition with all tags and supporting information (such as packing notes) within 30 days of you receiving it. We will extend this period for International Customers where returned items are held up in transit. All refunds will exclude any Postage paid such as for faster UK deliveries or postage for overseas orders, except when the goods are faulty.

Christmas Refunds - Because of the nature of the Christmas season we extend our returns policy such that any goods bought during November and December may be returned by 10th January for a full refund. Christmas Refunds for International Customers - Any goods bought after November 1st may be returned by the end of January for a full refund.

A refund under these circumstances will be made without quibble, however it would be useful for us to know the reason for the return as this will assist our customer service in the future.

It is up to you to pay the postage to return any items to us. We recommend that you use a signed for service as we cannot accept any responsibility for parcels that go missing on their way back to us.

We recommend using the Royal Mail Recorded Delivery Service to return goods, this will ensure that there is proof of delivery and insures the goods whilst in transit. We are not responsible for losses during return transit.

We are unable to accept returns for special ordered items that we do not stock. This does not affect your statutory rights if the item is faulty.

Returning an item to us

You don't need a returns number - or anything like that - simply parcel the item up and send it back to our address:

RETURNS Dept.
Bridgtown Cycles
Unit 7 Lakeside Business Park
Walkmill Lane
CANNOCK
WS11 0XE
United Kingdom

Please be aware that some Post Offices have told customers that they can return items for free. This is incorrect and Royal Mail will not deliver the parcel resulting in a delay as it is returned to the sender.

Please remember to include instructions or a note so that we know who it’s from and if possible the reason for the return. If you are returning an item for exchange to another size etc. Remember to include your instructions in the parcel. We also recommend that if you are returning it using Royal Mail that you use the 'recorded delivery' service.

Condition of returned items

Goods that are returned for refund or exchange should be in the same condition as they were received by you - i.e. All tags should be present and still attached to the garment. Folded and neatly presented. Free of any marks, dog hairs, fluff or other contaminants. Not smelling of smoke - please don't smoke when you are trying garments on or examining goods.

- All Item(s) will be inspected upon return.
- Item(s) can be tried on for sizing but not worn for activity - Please do not wear items next to the skin when trying on for hygiene reasons, shorts MUST be tried on with clean underwear.
- Item(s) must be returned with all original packaging intact and tags attached. Item(s) returned with incomplete or damaged packaging or missing or unattached tags may be refused or subject to a restocking fee.
- In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
- Item(s) returned as unused/unworn, that have clearly been worn, washed or heat moulded will be refused.
- We cannot accept out-of-date or opened nutrition products.
- We will not be able to return shoes that have been heat-moulded. Bridgtown Cycles cannot be held accountable for improper heat moulding.
- For health and safety reasons face masks cannot be returned for an exchange or refund.
- We reserve the right to refuse this free service on a case by case basis
- Please retain your proof of postage
- In the case of partial returns, Bridgtown Cycles reserves the right to void any discounts and the customer will be liable to pay the full listed price advertised online.
- We do not offer an exchange programme
- The final decision will rest with the manager in all disputes.

Refunds and exchanges

Refunds for goods will be made against the method of payment used to buy them - for example if you used a credit card to pay for your order we will refund your payment back to the same credit card.

Refunds will be made for the cost of the goods only - not any shipping charges. Therefore if you buy an item and pay for 'Next Working Day Delivery', the payment for 'Next Working Day Delivery' will not be refunded. Similarly for International customers the shipping charge associated with any order will not be refunded. However if an item is return for exchange - WE PAY for shipping the new item to you.

Who pays the return postage?

In the first instance you should pay the return postage to us - if the goods are being returned because they are faulty then we will re-imburse you for the return postage. If you are returning the goods because you don't want them (for any reason) then the return postage will not be re-imbursed.

If the 'faulty' item is above letterbox size then please contact the store first before paying for postage. It might be possible that we can get this cheaper than you and will then sort this on your behalf (as in organise a collection). If the item is NOT found faulty then you will be billed the cost of shipping both ways.

We recommend using a tracked delivery service to return goods, this will ensure that there is proof of delivery and insures the goods whilst in transit. We are not responsible for losses during return transit.

Exchanges

If you return an item to us for an exchange - perhaps to a different size or colour - you will pay to return the item to us, we will pay to send the new item out to you. This applies to UK and International orders.

Warranty Claims
Please contact us prior to returning so we can ensure the fastest suitable resolution for you: pedro@btownbikes.com

Santa Cruz Heckler SL Carbon C SRAM GX AXS Eagle 12 Speed MX Electric Full Suspension Enduro Mountain Bike in Silver

Season:2024

Brand:Santa Cruz

Code:SC-58-24298-165-

A sneaky ebike that's lightweight, powerful and has surprising range. All the on-trail traits of a Santa Cruz combined with the FAZUA RIDE 60 drive unit. 150mm of legendary VPP™ suspension, mixed wheels, and progressive geometry makes the Heckler SL a natural handling trail bike. Just with the added power of an ebike.

Available in: C & CC Carbon
Wheel Size: MX
Front Travel: 160mm
Rear Travel: 150mm
Drive Unit: FAZUA RIDE 60
Battery Size: 430 Wh

BUILD SPEC

FORK

Fox Float Performance, 160mm

SHOCK

FOX Float Performance, 210x55

REAR DERAILLEUR

SRAM GX AXS Eagle, 12spd

SHIFTERS

SRAM AXS Pod

CRANKSET

Praxis eTor AL, 104BCD, 165mm

CASSETTE

SRAM GX Eagle, 12spd, 10-52t

CHAIN

SRAM NX Eagle, 12spd

BRAKES

SRAM DB8

ROTORS

Avid Centerline 200mm

HANDLEBARS

E13 TRS Base

STEM

Burgtec

GRIPS

Santa Cruz House Grips

HEADSET

FSA IS-2/47/42 ACB

SEATPOST

SDG Tellis

SADDLE

WTB Silverado Medium, CroMo

FRONT TYRE

Maxxis Minion DHF 29"x2.5"WT, 3C MaxxGrip, EXO

REAR TYRE

Maxxis Minion DHR II 27.5"x2.4", 3C MaxxTerra, EXO+

FRONT HUB

DT Swiss 370, 12x110, Torque Cap, 6-Bolt, 28h

REAR HUB

DT Swis 370, 12x148, XD, 6-Bolt, 36t, 28h

RIMS

Race Face

SPOKES

Sapim Race

SEALANT

Reserve Sealant

BATTERY

Fazua 430 Wh Integrated Battery

DRIVE UNIT

Fazua Ride60

DISPLAY

Fauza Integrated Top Tube Display

REMOTE

Fauza

CHARGER

Fauza

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